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Please note that our support policy states that we will offer
technical support for 90 days from the date of sale to registered customers. If you
have not registered yet, don't delay another minute - register
now!
You can continue your support
by purchasing a 12 month SurvivalPak Support agreement.
Also, we now offer site support licenses if your company has more than one licensed copy of Paradigm C++ Professional. Contact
us for current SurvivalPak pricing.
Our SurvivalPak gives you the
following benefits for 12 months:
- Technical support on maintained releases
- Special offers for SurvivalPak
customers
Product releases will be maintained for 2 years from the date of release
and Paradigm will continue to offer support on older releases for 2 years after the release of a new replacement product. Date of releases are as follows:
|
PRODUCT VERSION
|
BUILD
|
DATE RELEASED
|
|
Paradigm C++ Professional 6.0
|
45
|
06/08/06
|
|
Paradigm C++ Professional 6.0
|
38
|
10/25/04
|
|
Paradigm C++ Professional 6.0
|
37
|
2/23/04
|
|
Paradigm C++ Professional 6.0
|
33
|
6/20/03
|
|
Paradigm C++ Professional 6.0
|
21
|
10/11/02
|
|
Paradigm C++ Professional 6.0
|
10
|
2/12/02
|
|
Paradigm C++ Professional 6.0
|
|
9/05/01
|
|
Paradigm C++ 5.1
|
|
7/19/01
|
|
Paradigm C++ 5.0
|
Summer 2000
|
8/30/00
|
|
Paradigm C++ 5.0
|
Winter 2000
|
1/28/00
|
If you are currently covered
under our free support period or our SurvivalPak, you can contact us for
technical assistance via email at support@devtools.com.
Please supply the following information:
- Your full name, company,
phone number
- Product serial numbers, names,
and version numbers for your Paradigm products
- Product names and version
number for third-party products
- A detailed description of
the problem, and how to reproduce it
- If sending us files, be sure
to include a README file with the details of the problem, and your name,
address, phone/fax numbers so we can get back to you. Please use a compression
utility to keep the size of any files to a minimum.
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